Questions & Answers

If you are looking for specific technical help and support about your Freesat installation then consult the Freesat Help Page to hear directly from the technical experts about Freesat.

Some NORFILMS Questions...

How Much Money Can I Save Over Sky?

You'll save about £1,250 over five years. Sky prices per month vary from about £20 upto about £50 (they change so often it's not worth being too accurate here), plus about £50-100 for a receiver. So your first year costs can be at least £290 (receiver + 12 monthly fees), and every additional year is at least £240.
Freesat for FREE is in effect totally free. You PAY NOTHING for the channels, there is no monthly subscription fee and your purchase of Freesat For FREE comes with a full cashback offer.

Can Norfilms Offer FREE Installation?

Not at the moment.
Norfilms MAY be able to offer a 100% Cashback on your installation at a later date, but only with Approved Installation Engineers working at a fixed price that can be booked through Norfilms. NORFILMS will NOT offer a cashback with non-approved engineers.

What's The BEST Product?

The market is changing so fast that it's almost impossible to decide which is best today and what will be best tomorrow. However the Humax receiver seems to offer the better choice of a wider reception range over the other models, and comes with a HDMI cable in the package, so no need to buy a separate cable.
There are no price differences here.

What About Limited Stocks?

With the high demand for Freesat For FREE receivers there are bound to be occasional shortfalls in immediate stocks from the manufacturers, so please be patient if there are delays while new stock arrives at the distribution centre.

WHY Only HD?

Norfilms is only offering High Definition receivers for a few reasons:-(a) The plans for the launch of a new Norfilms HD Channel, and you won't want to miss that one.
(b) The ability to offer everyone the chance or enjoying the very best possible entertainment experience.
(c) The likelihood that the majority of people given the chance will want to opt for High Definition over the lower quality Standard Definition.

Do I Need a Special HD TV Set?

If you want to enjoy HD television now, then you will need a HD compatible TV set. If you want the Freesat receiver now under the Freesat for FREE offer you will be ready for your HD TV purchase in the future.

Can I Buy A HD Set From Norfilms?

Not at the moment. When things are settled down and running smoothly TV sets may be offered, under the same Cashback offer through the web shop. If you've bought a Freesat receiver from here you will be notified when this happens or other products are added.

Do I Need A Digital TV Set?

Yes, it's best to accept that Digital is now the standard for all broadcast and get yourself a digital compatible TV set.

When's The TV Station Coming Online?

It depends on how many receivers you buy and don't forget to tell all your friends. The more the merrier and the quicker comes the launch.

Will The new Channel Be On Sky?

Ha-Ha! Don't be cheeky. Just Freesat!

About The Norfilms Cashback Offer

It's Really A 100% Cashback?

Yes.

Is It A Redemption Offer?

The Freesat For FREE is NOT a redemption offer, you will not be required to remember a specific date in the future to claim your money back.  In fact the objective is to repay your support for the campaigns as quickly as possible and you'll be notified as soon as the money's ready for you.

How Quickly Will I Be Repaid ?

That depends on how quickly the campaign grows to its targets. It could be as little at two years after reaching minimum target.

Who's Looking After My Cashback?

The cashback will be looked after by an escrow company registered with H.M. Customs & Revenue as a money transmission service.

And Some Environmental Questions

How Are Norfilms Involved With the Environmental Programme?

Norfilms will provide the media promotion and outlet, advertising, marketing and support for the environmental activities.

Why Don't The Environmental Movement or The Government Do This?

You will have to ask them that question; but note that we do live in a society where people can take responsibility for the world without the permission of others - we don't have to rely on or wait for the government to take action.

Is Its Like A Protest Movement?

Absolutely not.   This is a productive and positive solution to the problems we face - something more tangible than a protest march or petition to Parliament.

Do You Really Think The Environmental Programme Will Work?

The promotional campaign is a serious strategy to solve key problems in the world environment, not a protest or advertising campaign.  It is intended to do something real in the world, not just talk about it or set targets - this is a real solution.

 

How Much Money Are You Hoping To Raise?

As much as possible, certainly millions, even tens of millions of pounds.  The more people who join in and support Freesat For FREE the better.